Our Privacy Policy

Effective Date: 27/05/2023

Your privacy is important to us. This Privacy Policy outlines how Aston Creative, located in Chepstow, Gloucestershire, collects, uses, and safeguards the personal information you provide when using our website and services. By using our website or providing your personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

• 1.1. Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you voluntarily provide them to us through our website contact forms, newsletter subscriptions, or when you communicate with us via email or phone.
• 1.2. Log Files: Like many websites, we may collect certain non-personal information automatically, such as your IP address, browser type, operating system, referring website, pages visited, and the dates/times of access.

2. Use of Information:

• 2.1. We may use the personal information you provide to respond to your inquiries, provide the services you request, process payments, send you marketing communications, and improve our website and services.
• 2.2. We may use non-personal information for statistical analysis, website administration, troubleshooting, and to improve the functionality and user experience of our website.

3. Information Sharing:

• 3.1. We do not sell, trade, or rent your personal information to third parties. We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These third parties are obligated to keep your information confidential and are only allowed to use it for the specific purposes outlined by us.
• 3.2. We may disclose your personal information if required by law or when we believe it is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process served on our website.

4. Security:

• 4.1. We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
• 4.2. We implement appropriate technical and organizational measures to ensure that your personal information is protected against unauthorised access, disclosure, alteration, or destruction.

5. Cookies:

• 5.1. Our website may use cookies to enhance your user experience. Cookies are small text files stored on your device when you visit certain websites. We use cookies to track usage patterns, analyze trends, and administer the website.
• 5.2. You may refuse the use of cookies by adjusting your browser settings. However, please note that blocking or deleting cookies may impact your ability to access certain features or areas of our website.

6. Third-Party Links:

• 6.1. Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of these websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

7. Children's Privacy:

• 7.1. Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to have it removed.

8. Changes to this Privacy Policy:

• 8.1. We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised Privacy Policy on our website with the "Effective Date" at the top of the Privacy Policy. The updated Privacy Policy will be effective as of the date of posting.

Your Rights:

• 9.1. You have the right to access, correct, update, or delete your personal information that we hold. If you would like to exercise any of these rights, please contact us using the contact information provided below.
• 9.2. If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions provided in the communication or by contacting us directly.
• 9.3. Please note that we may need to retain certain information for record-keeping purposes or as required by law.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Last updated: 27/05/2023